Job Description

ABOUT THIS POSITION

Waystar is seeking a highly motivated and skilled Clinical and Operations Recruiter to join our talent acquisition team. The ideal candidate will be responsible for sourcing, attracting, and hiring top talent for clinical and operational roles within our organization. This position plays a critical role in supporting Waystars mission of delivering innovative healthcare technology solutions by building strong teams across our clinical and operational functions.

WHAT YOU'LL DO

• Partner with hiring managers to understand hiring needs and develop effective recruitment strategies for clinical and operations positions.
• Source qualified candidates through various channels, including online job boards, social media, professional networks, and employee referrals.
• Screen resumes, conduct initial interviews, and assess candidate qualifications and cultural fit.
• Coordinate and schedule interviews with hiring teams, ensuring a positive candidate experience throughout the process.
• Manage the offer process, including extending job offers and negotiating terms as needed.
• Maintain accurate and up-to-date records in the applicant tracking system (ATS).
• Build and maintain talent pipelines for current and future clinical and operational openings.
• Stay current on industry trends, best practices, and compliance requirements in healthcare recruitment.
• Foster a positive and inclusive hiring experience by providing timely communication, feedback, and support to candidates at every stage.
• Represent Waystar at career fairs, networking events, and industry conferences.

WHAT YOU'LL NEED

• Bachelors degree in Human Resources, Business Administration, Healthcare Administration, or related experience preferred.
• 5+ years of experience in recruitment, with a focus on clinical and/or operational roles in healthcare or technology sectors.
• Strong knowledge of healthcare industry regulations and clinical job requirements.
• Excellent communication, interpersonal, and organizational skills.
• Proven ability to manage multiple searches and priorities in a fast-paced environment.
• Experience using applicant tracking systems (ATS) and other recruitment tools.
• Ability to build relationships with candidates, hiring managers, and external partners.
• Commitment to diversity, equity, and inclusion in hiring practices.
• Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions.
• Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation.
• Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystars healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: People Team/HR

Job Type: Full time

Req ID: R2786

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