Job Description

Job Description

Job Description

We are looking for an experienced Collections Specialist to join our team in Downers Grove, Illinois. This is a long-term contract position ideal for someone with a strong background in B2B collections and excellent communication skills. The role requires adaptability and a keen analytical mindset to effectively manage accounts and resolve outstanding balances.

Responsibilities:
• Manage and oversee the collection process for business-to-business accounts, ensuring timely resolution of outstanding balances.
• Maintain accurate records of interactions and payments, updating systems with relevant information.
• Communicate professionally with clients to address payment issues and negotiate solutions.
• Analyze account data to identify trends and prioritize collection efforts.
• Collaborate with internal teams to address discrepancies and support account reconciliation.
• Adapt to changing work environments, procedures, and priorities to meet organizational needs.
• Provide regular updates and reports on collection status to management.
• Ensure compliance with company policies and regulations during all collection activities.

• Strong communication skills, both written and verbal
• Ability to follow instructions and work within structured processes
• Self-motivated with a proactive approach to problem-solving
• Comfortable working with numbers and basic computer systems
• Reliable, punctual, and committed to meeting goals
• Strong communication skills, both verbal and written, to interact effectively with clients and colleagues.
• Analytical abilities to evaluate account data and identify patterns.
• Proven ability to adapt to changes in procedures, priorities, and job duties.
• Attention to detail and organizational skills for maintaining accurate records.
• Familiarity with relevant software and tools used in collections processes.

Job Tags

Long term contract,

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