Job Title: Quality Assurance Coordinator
Job Location: San Francisco-USA-94128
Work Location Type: On-Site
Salary Range: $21.00 - 29.13 per hour
About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement
We are seeking a meticulous Quality Assurance Coordinator to join our team. The ideal candidate will have a background in food production and be responsible for monitoring the production facility floor ensuring the quality of our products meets industry standards and customer expectations. 80% of your time will be spent walking around the facility floor.
The position will cover the graveyard shift starting at 9pm
Main Accountabilities
• Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS to include, but not limited to Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept. and FDA), internal customers (LHI) and airline customers
• Daily monitor of Good Manufacturing Practices (GMPs) for compliance
• Verify of coolers and freezer room temperature for compliance
• Perform environmental swabs and microbiological sampling, submittal to local laboratory for analysis
• Obtain Chef Table samples to verify compliance to specification
• Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements
• Conduct work station inspections to verify compliance (gold standard verification, specs, sanitizer, food temperatures, HACCP documentation, phf set-up)
• Conduct portion control weight compliance to specifications
• Conduct inspection checks (dispatch, galley, non-bonded, bonded, equipment)
• Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed on a daily basis
• Create charts, trending reports, training materials and visuals
• Maintain, monitor standards and train employees in compliance to the Regulated Garbage Standards to meet USDA requirements
• Monitoring night sanitation work
• Train hourly employees as needed
• Perform other tasks as requested
• 80% of your time will be spent walking around the facility floor, must have open availability to handle compliance issues that come up including weekends and holidays as operations require
Knowledge, Skills and Experience
• High School Diploma above or equivalent food industry experience , preferably experience in food science, nutrition science, chemistry, microbiology background.
• Proficient in using computer and basic software such as Microsoft, create and maintain trending charts, SOP’s, use of calculator, weight scales, and thermometers, ATP testing equipment, mechanical food portioning and processing equipment.
• Must be detail oriented and have strong communication skills.
• Ability to work in cold environment (<40*F)
• Ability to work with minimum to no supervision, act in liaison of the Supervisor, self-starter, and problem solver.
• Ability to lift/push a minimum of 25 lbs.
• Strong mathematical, analytical, verbal, written, interpersonal and organizational skills
• Ability to work in fast paced environment with large groups
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
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