Job Description

ChanceLight Behavioral Health, Therapy, & Education , a rapidly growing organization with a social mission to offer hope, is seeking a dynamic Student Service Coordinator  to join our award-winning team and perform meaningful work in a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction!

If you’re driven by data accuracy, compliance, and student success, thrive in a fast-paced education environment, and are passionate about supporting both school teams and organizational goals — We Should Talk! 📲

The Student Services Coordinator plays a critical role in powering accurate, timely, and compliant educational data that drives student success. This position is responsible for the precise entry, acquisition, and management of academic, enrollment, and attendance data, as well as providing system support to internal teams and partners. The Student Services Coordinator supports the maintenance, monitoring, and reconciliation of data, while generating required reports with a high degree of accuracy, urgency, and professionalism. This role also contributes to planning and tracking academic requirements to ensure students are on the path to meeting their goals.

Working under the direction of the Senior Academic Advisor and in collaboration with the Data & Reporting team, this position is an integral part of the program department, advancing the company mission through data quality and integrity.

‖ Responsibilities Include:

• Reviewing and auditing student information and academic data for accuracy and completeness, and resolving discrepancies (e.g., demographics, enrollment/withdrawal, attendance, course schedules, graduation status, etc.).
• Generating, analyzing, and distributing required reports within established timeframes and service-level expectations; retrieving and compiling data from systems or electronic files as requested.
• Ensuring compliance with all ChanceLight Education policies, procedures, and applicable federal, state, district, and privacy laws, including FERPA and HIPAA.
• Supporting training and coaching of end users on proper data entry, maintenance, and reporting practices to drive consistency and data integrity across programs.
• Entering, updating, and maintaining data within internal and district systems accurately, efficiently, and in alignment with defined standards and workflows.
• Assisting with the annual assurance review process by compiling required documentation, monitoring timelines, and supporting follow-up actions.
• Maintaining an effective and efficient records management system and coordinating the preparation and distribution of diplomas, certificates, and awards.
• Serving as an administrator for the student information system, Office 365 applications, and Power BI, including assisting with new and rollover district contract setup and maintaining accurate district and center details throughout the school year.
• Assisting with the annual calendar process, including gathering required inputs, monitoring approvals, and updating systems as needed.
• Providing ongoing and project-based support to the Senior Academic Advisor and Director of Data & Reporting, leveraging a hybrid schedule of in-office and remote workdays to meet business needs.
• Performing other duties and responsibilities as assigned to support data quality, operational excellence, and student success.

‖ Qualifications Required:

• High school diploma or equivalent with passage of basic skills test.
• Associates degree or higher in a closely related field of study preferred.
• Minimum 1 year prior experience working in a clerical and/or administrative role; or equivalent combination of education, training and/or experience. 
• Minimum 2-5 years prior experience working in a bookkeeping and/or office administration function preferred.
• Prior experience and/or highly proficient in reading, writing, analyzing and interpreting detailed reports and business correspondence.
• History of success building credibility, effectively managing multiple projects and collaborating effectively across all organizational levels.
• Proven ability to effectively prioritize tasks and meet deadlines while maintaining organization and attention to detail.
• Demonstrates self-confidence, demonstrates flexibility and adapts easily to changing priorities and new initiatives.
• Ability to effectively present information and respond to questions from groups of staff members, students, parents and the public.
• Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
• Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.

 

ChanceLight Behavioral Health, Therapy, & Education is the nation’s leading provider of alternative and special education programs for children and young adults. For more than 50 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives !  

💻 Learn more about our history, our mission and the program services we provide by visiting the link below:

At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Y our path to a truly rewarding career starts here – where growth, empowerment, and collaboration define our culture; and every day is a  Chance   to transform lives through education! 

 ‖ Perks and Benefits Include:   

• Comprehensive Medical, Dental and Vision Plans
• FREE Telehealth and Virtual Counseling Sessions
• FREE Health Advocacy Services and 24/7 Nurse Line
• Company Paid Life & Disability Insurance
• Company Paid Employee Assistance Program
• Flexible Spending and Health Savings Accounts
• Personal Protection Insurance Plans
• Cigna Healthy Pregnancies, Healthy Babies Program
• Legal Services Insurance 
• Pet Health Insurance
• Accrual-based Paid Time Off 
• School Hours and Paid Holiday Schedule
• Extensive Personal and Life Event Paid Leave Policy
• 401k Retirement Saving Plan
• Perks at Work Employee Discount Program
• Opportunities for Growth & Development
• And So Much More!

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future — This Is Your   Chance !

  Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!  

  

Copyright © 2025 ChanceLight Behavioral Health, Therapy, & Education, a ChanceLight® company *Benefit plans and eligibility requirements may vary based on role and employment status.  

Education

Required

• High School or better in Diploma or Equivalent

Preferred

• Associates or better in Related Field of Study

Skills

Required

• Training Development
• Technology/Systems Support
• Scheduling/Time Management
• Record Keeping & Reporting
• Office/Administrative
• Teamwork
• Problem Solving
• Data Analysis
• Decision Making
• Communication
• Attention to Detail
• Interdepartmental Collaboration
• Interpersonal Skills
• Computer Skills

Preferred

• Special Education
• Alternative Education

Behaviors

Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Contract work, Work at office, Flexible hours,

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