Job Title:
Computational Biologist – Scientific Operations/Customer Success
Location:
Boston, MA
Type:
Full-Time
Department:
Computational Biology & Data Science
Job Description:
We are seeking a highly skilled and customer-focused Computational Biologist to join our team and play a pivotal role in the success of our scientific collaboration and service project customers. This position blends cutting-edge computational biology with direct client engagement — from executing spatial transcriptomics service projects to troubleshooting pipelines and delivering clear, impactful results.
The ideal candidate will have a strong background in image analysis, machine learning, and data pipeline optimization, combined with exceptional communication skills to guide customers through complex datasets. You will work closely with our internal teams to ensure every project delivers actionable insights, and you will be a key driver of customer success with our STARmap assay on the Pyxa instrument.
We welcome candidates with Bachelor’s, Master’s, or Ph.D. degrees in computational or quantitative biology-related fields.
Key Responsibilities:
Customer Project Execution & Reporting
Pipeline Development & Troubleshooting
Technical Excellence & Innovation
Qualifications:
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