Head of Solutions (San Francisco) Job at Ramp, San Francisco, CA

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  • Ramp
  • San Francisco, CA

Job Description

About Ramp

At Ramp, were rethinking how modern finance teams function in the age of AI. We believe AI isnt just the next big wave. Its the new foundation for how business gets done. Were investing in that future and in the people bold enough to build it.

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with builtin intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from familyowned farms to ecommerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastestgrowing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.

Ramps investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companiesStripe, Affim, Goldman Sachs, American Express, Mastercard, Visa, Capital Oneas well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Companys Most Innovative Companies list and LinkedIns Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazines 100 Most Influential Companies.

About the Role

Ramp is seeking a Head of Solutions to lead and develop our technical gotomarket teams across all customer segments. This is a 3rdline management position overseeing managers in Solutions Consulting (presales) and Technical Consulting (postsales). In partnership with Sales leadership, you will set the direction for how Ramp wins and delivers technical solutions to new and existing accounts, ensuring that customers are confident with how Ramp integrates into their financial and operational systems. You will provide leadership and direction across these teams, own the operating model for technical evaluation and delivery, and shape a solutions motion that is scalable, consistent, and aligned with our product capabilities.

As an executive member of the GTM leadership team, you will partner closely with Sales, Product, Engineering, and Partnerships to establish the standards, frameworks, and technical narratives that guide Ramps customer evaluation and implementation processes. You will represent Ramp in executivelevel and Csuite conversations across segments, influence roadmap priorities, and ensure GTM teams are equipped to deliver clear, credible, and technically sound solutions. This role requires strong communication skills, financial and technical depth, and the ability to lead teams that operate at both strategic and detailed levels.

What Youll Do

  • Provide strategic leadership across Solutions Consulting and Technical Consulting teams, ensuring all functions operate cohesively with shared goals, standards, and operating rhythms.

  • Lead and develop a multilayer Solutions organization, ensuring clear expectations, strong management practices, succession planning, and a unified approach across segments.

  • Partner with Sales leadership to advance deal cycles through wellstructured discovery, solution design, and customerfacing technical validation while ensuring consistent prioritization and resourcing across the funnel.

  • Define scalable solution patterns and frameworksincluding integrations, financial workflows, data flows, and security considerationsthat guide our GTM teams and improve technical clarity throughout the evaluation process.

  • Oversee the creation, maintenance, and governance of demo environments, workflow templates, and solution guides used across Ramps evaluation motion and implement processes for continuous improvement.

  • Collaborate closely with Product and Engineering to communicate customer needs, understand upcoming capabilities, and align solution strategies with the roadmap while ensuring GTM feedback is incorporated into longterm planning.

  • Oversee leadership of Technical Consulting teams responsible for complex technical and accounting implementations, ensuring alignment with what is designed in presales.

  • Serve as an executivefacing technical thought leader for complex or strategic customer evaluations, ensuring your teams are positioned for success.

  • Champion best practices, frameworks, and reusable assets so they are consistently adopted across all GTM technical motions.

  • Support crossfunctional initiativessuch as vertical expansion, partner ecosystem strategy, and multiproduct activationby aligning Solutions leadership around Ramps broader growth goals.

What You Need

  • 10+ years in Solutions Consulting, Sales Engineering, Solutions Architecture, or related sales and technical roles, with 5+ years leading managers and multilayer teams in highgrowth SaaS or fintech environments.

  • Strong understanding of financial systems, accounting workflows, ERP platforms, and the integration methods that connect them.

  • Proven ability to guide complex evaluations involving technical, financial, and operational stakeholders across multiple customer segments.

  • Strong communication skills with experience presenting to CFOs, controllers, CTOs, and other senior leaders and earning trust in executive settings.

  • Demonstrated success leading and scaling technical organizations defining frameworks and operating structures that improve deal velocity and solution consistency.

  • Ability to use data and systems to manage team performance, forecast coverage needs, and assess solution quality.

  • A track record of hiring, developing, and retaining highperforming technical teams and driving effective org design.

  • Experience leading or partnering with Technical Consulting, Professional Services, or partnerled implementation teams.

  • Proven ability to influence product and integration development through feedback from presales, postsales, and partner channels.

NicetoHaves

  • Experience working with or selling into teams.

  • Familiarity with ERP, HRIS, IdP, and workflow tools.

  • Handson knowledge of APIs, ETL tools, or scripting languages such as SQL or Python.

  • Experience working with partners, GSIs, or ISVs on technical enablement or implementations.

Benefits (for U.S.-based fulltime employees)

  • 100% medical, dental & vision insurance coverage for you
    • Partially covered for your dependents
    • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $5,000 per year)
  • WFH stipend to support your home office needs
  • Wellness stipend
  • Parental Leave
  • Relocation support to NYC or SF (as needed)
  • Pet insurance

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ramp Applicant Privacy Notice

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Job Tags

Full time, Work from home, Home office, Relocation package, Flexible hours,

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