Job Description
- Part-time -15 hours a week (open to candidates that are only available in the afternoon/evenings and weekends to supplement another part or full time role)
Required Skills & Experience
• 3+ years of experience in IT support, helpdesk, or technical troubleshooting
• Strong knowledge of Microsoft 365, Windows and Apple environments (Intune, Azure)
• Familiarity with data protection and HIPAA privacy standards preferred
• Excellent communication and problem-solving skills
• Ability to work independently and respond to requests
Job Description
An employer is looking for a part-time IT Support Specialist to help support a non-profit organization in San Francisco, CA. Our client provides case worker services to people who are unhoused or living with complex health needs. We are seeking a reliable IT Specialist to provide part-time technical support and assist with maintaining secure, functional systems for their growing team. The ideal candidate is organized, dependable, and comfortable supporting a small nonprofit environment using Microsoft 365, OneDrive, Apple, and basic HIPAA compliance practices.
Key Responsibilities:
• Set up and maintain staff computers, tablets, and phones
• Troubleshoot software and hardware issues (Microsoft 365, OneDrive, Teams, printers, Apple, Dell, HP, Lenovo, etc.)
• Manage user accounts, password resets, and device access
• Assist with implementing security updates and backups
• Support leadership with IT documentation and equipment tracking
• Set up firewall and upkeep with maintenance of security in office setting with cloud based systems.
• Have oversight over security and alignment with SFCV policies and rules. -Position is hybrid but may need to come onsite as needed or 1x a week to help with specific issues.
$35/hr to $40/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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